Have you tried switching between the available connection protocols and then check if the issue persists ()? For instance, if you’re using the default Smart protocol, try switching to WireGuard, or maybe OpenVPN - UDP, to see if you get faster speeds.What kind of internet connection are you using (Home/work/school/public & wifi/ethernet/cellular data)?.
#Reddit protonvpn software#
#Reddit protonvpn how to#
This support article contains illustrated instructions on how to send us a bug report from our client on every OS. If you’re experiencing connection issues with the servers themselves, rather than slow speeds, please also send us the error logs. With that in mind, we would appreciate it if you contacted our support team through the ‘Report an Issue’ option in the app menu so we can help you troubleshoot further. But for this, we need actionable bug reports which will provide us with adequate information so that we can pinpoint any issues with a particular server or network range, and act accordingly.
I’d like to leave this comment here and as well kindly ask people, who report issues on reddit, to report them directly through the app towards the team as well: If we do receive reports about servers performing poorly, we make sure to dig deeper and improve our infrastructure where needed. Here's also a document covering the FAQs about ProtonVPN. Threats, harassment, racist or sexist speech and slurs of any kind will not be tolerated.Įxceptions include privacy specific laws that can impact Proton’s products or posts on the official blog. Also, make sure to check all posts tagged with the appropriate Customer Support flair to see whether your question has already been answered. We prioritize responses to paid users and will respond within 24-48h. While our community would be happy to share their troubleshooting advice and experience, we suggest you contact our official support team if you are facing specific technical issues. Note that Reddit is not an official customer support forum. Note that content violating the guidelines is subject to removal. Here’s a guide to using the correct post flair. Please make sure all comments and posts adhere to our content guidelines. u/ProtonVPN and /u/ProtonVPN-support are authentic handles used by the ProtonMail team. We are based in Switzerland and we keep no logs of your online activity You can use ProtonVPN to protect your online data, increase your online privacy and anonymize your surfing. Our encrypted tools empower users in over 150 countries to reclaim their freedom of expression and online privacy. It is brought to you by the team of scientists from CERN and MIT that developed ProtonMail - the world’s largest encrypted email service used by millions worldwide, including journalists, activists and everyday people who are concerned about their privacy. ProtonVPN is a highly secure and encrypted virtual private network (VPN). ProtonVPN - Providing Secure Internet Anywhere
0 kommentar(er)
